Designed for service businesses

Queue and appointments
in the same calendar.

Designed for barbers, beauty salons, and small businesses: manage bookings, walk-ins, and staff all in one place.

No credit cardFree during pilotCancel anytime

SmoothBooking Pro -järjestelmä auki läppärin näytöllä
SmoothBooking Pro queue view on a phone screen

Google Cloud platform

ISO 27001 · SOC 2 certified

GDPR-compliant

EU data protection standards

Made in Finland

Built for Finnish businesses

Everything you need as a business owner

Walk-in queue, online bookings, customer management and reporting, in one professional system

Only in SmoothBooking

Walk-in and online, in one system

The only system that combines a real-time walk-in queue and online booking in the same calendar. No more juggling two separate tools.

Real-time queue with Kanban view
Smart wait time estimation for customers
Walk-in via tablet or customer's own phone

Smart calendar

See every employee's schedule at a glance. Day, week, 3-day and month views keep your day organized.

Customer management and marketing

Know your customers. Booking history, contact details and automatic dormant customer reactivation, all in one place.

Reports and analytics

Track revenue and trends in real time. Data-driven decisions from most popular services to utilization rates.

GDPR compliant
Automatic reminders
Encrypted and secure
Booking confirmations

Tablet on the counter, queue running.

Customers choose a service on the tablet and join the queue themselves. You focus on your work.

No reception needed. Customers choose a service and join the queue themselves.

Real-time queue status and wait time, everything visible at a glance.

Works on any tablet. Just a browser is all you need.

SmoothBooking walk-in kiosk on an iPad screen: a customer picks a service and joins the queue

Why SmoothBooking?

0
views

Day under control

Day, week, 3-day and month calendar views show every employee's schedule at a glance. You always know who's available and when.

~0 min
queue estimate

Better fill rate

Virtual queue acts as a safety net for cancellations and empty slots. Customers see real-time wait times and join the queue easily.

50
extra cost

Marketing tools

Coupons, product recommendations and campaigns for dormant customers, all included in your plan at no extra charge. Grow sales without extra work.

Three steps to get started

From demo to live, in a single day.

  1. 1

    Book a demo

    A 30-minute online walkthrough where we cover your needs and show how SmoothBooking fits your business.

  2. 2

    Set up together

    When the pilot fits, we set up your account together in under 15 minutes: services, staff and opening hours.

  3. 3

    Go live

    Customers can book appointments and join the queue the same day.

Up and running on the same day.

What's included

During pilot you get full access for free.

All features

Now in pilot

Free during the pilot

  • Unlimited bookings
  • Calendar + queue management
  • CRM and customer management
  • Map visibility
  • Reports and analytics
  • Automations
  • Staff management
  • Email reminders
No credit cardCancel anytimeLimited spots

Limited pilot spots available

Book a 30-minute demo, we'll walk through your needs together and agree on next steps if the pilot fits.

0 € pilot · No credit card · Limited spots

Frequently asked questions

Answers to the most common questions about using SmoothBooking

Yes, you can run just the booking calendar if you prefer. Customers book ahead and you serve them at the agreed time without a queue view. You can enable the queue later with a single click.

Yes! You can run the virtual queue alone without the appointment calendar. Ideal for barbers and salons where customers walk in without a booking, the customer picks a service, sees the wait time and joins the queue themselves.

Yes, and this is the core of SmoothBooking. Appointments and the walk-in queue live in the same calendar without overlapping: when you call the next from the queue, the system automatically creates an appointment in the next free slot.

Map visibility is an optional feature you can enable from settings. Your business appears on the search map and customers find you by location, and go straight to your queue or booking from there.

During the pilot we offer the service completely free, with no credit card and no commitment. Pilot businesses get continuous support directly from our team throughout. We'll let you know about post-pilot pricing well in advance, and you can always decide whether to continue.

Yes, you can cancel anytime without notice periods or cancellation fees. The pilot has no commitment whatsoever, and you can export your data if you decide to switch.